Tags are keywords that can be assigned to a ticket. Tags help describe the ticket and allow it to be found again by searching.
In Tags, you can create, edit, and delete tags.
Go to Settings → Tags.
Create Tag
Click on the button Create Tag
Fields / Functions | Description |
---|---|
Tag Name | Name of the tag |
Color | Enter a hex color code or select a color by clicking on the dot on the right side |
A slug creates automatically.
Edit Tag
In the last column, three dotsappear when you hover it with the mouse. Click on the dots to open the menu and select edit.
Delete Tag
You can delete an organization. Select an organization and click on Delete at the top of the table, and then Yes, I confirm.