All Categories Set up Your Workspace

Create user

Add an admin or an agent

Eva
Written by Eva published on March 6, 2020

Update a user

Change the agent settings

Eva
Written by Eva published on February 21, 2020

Show all users

Filter users or add them to teams

Eva
Written by Eva published on March 6, 2020

Manage channels

Check your channel settings, add a signature and configure auto reply

Eva
Written by Eva published on March 6, 2020

User roles

Select the permission for a user

Eva
Written by Eva published on March 6, 2020

Configure your teams

Group your users

Eva
Written by Eva published on February 21, 2020

Configure your tags

Create keywords for your tickets

Eva
Written by Eva published on February 21, 2020

Edit your profile

Keep your profile updated

Eva
Written by Eva published on March 27, 2020

Change your password

Safety first

Eva
Written by Eva published on March 27, 2020

Configure your rules

Automation for new incoming emails

Eva
Written by Eva published on August 6, 2020

Delete Workspace

How to delete your account 

Eva
Written by Eva published on August 13, 2021
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