Some examples
Ticket Inbox Fields / Functions Keyboard Shortcut (Mac) Keyboard Shortcut (Win) Select all tickets ⌘ A ⊞ A Send ⌘ return ⊞ return Reply ⌘......
Read your tickets on the go
Customize the article URL by entering a custom slug For SEO purpose, it's often useful to provide the content essence in the URL of your......
Yes, but every browser acts differently
Create tickets using your own contact forms
You can change notification-settings in your profile
Ticket replies and auto-replies are sent via email with a sender name. The sender name is also known as from name. You may want to......
Sometimes you want to separate your inbox or hide tickets from some agents. To do so you can restrict agents to see only tickets assigned......
Load custom fonts from a CDN Server, or for instance use Google Fonts.
Notify me about new tickets in the browser
To add an email alias to your channel or add an auto-bcc to every outgoing message, please select the channel in your settings and add......