Brief introduction with screenshots of the HelpSpace configuration
Add new agents to strengthen your team
Change the settings of the agent
Assign rights to who can access what
Create teams that work together on tickets
Check your channel settings, add a signature and configure auto-reply
Send your tickets via SMTP
Create keywords for tickets, tasks, docs, and customers
Customize your account, such as profile picture, language or two-factor authentication (2FA)
Adjust your password or reset it
Create automations for new tickets
Connect other applications with HelpSpace, such as Slack, Shopify, Xentral or a software of your choice