You can change notification-settings in your profile
The HelpSpace Mission
The elementary functions of HelpSpace
Create a 24/7 help site for your customers
Speed up loading of ticket-list and message-stream
Automation for inbound emails
The recipient is alway a single contact, but you can also add a CC or BCC recipients.How to change the recipientOpen the ticketFind "Contact Information"...
Just click on the subject to edit the text.
Now the "delete ticket" action is on top level in action menu. If an agent or admin deletes a ticket, it will went to the...
Agents with this role can only work on tickets that are assigned to one of their teams or directly to the agent.
Create an internal note on a ticket
We are very happy to tell you that our support widget is online. It comes with a lot of options for customization and is multi-language...